Una revisión de Cancun Paradise Transfer
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I accidentally booked a manual transmission, and at the counter the man switched us to an automatic brand new car. Their airport shuttle was ready and waiting both times, they were friendly and very helpful.
Checkout paperwork took a lot longer than you Perro believe even though nobody was in line ahead of us, so allow yourself extra time to make it to your flight.
Nothing. They did not have a car even though we booked one. We had to change our entire travel plans because of that. Horrible.
I have lived in Mexico for years and know that he was in fact lying to me. Ultimately we 'negotiated' a price that was twice what we were promised. I ended up with 3 insurances covering the vehicle and almost wished something happened to it. The gas tank was only a quarter full- I've never seen that.
Really rude staff we ended up canceling the booking. They were being rude to another family Campeón well and not doing anything to help them pasado.
They charged an unexpected $24/day for insurance on top of the daily fee. Robbery. Went with a better Circunscrito company instead
Even though our credit card provides this coverage they made it impossible for us to use, and instead extorted a large fee from us. We ended waiting over 1 hour to receive our vehicle. The experience was the worst we've ever had anywhere in the WORLD! Will never use kayak or Mexrent ever again to rent a vehicle.
They communicated clearly via email before we arrived. The rental was inexpensive. I used my Amex card for insurance and there was no pressure to buy more insurance.
They simply did not have a car. It is a car rental without cars available. Dozens of passengers like us where trapped there doing paperwork but not getting the car they booked at the end.
They wanted an $8000 usd deposit because i didn't want to buy their additional insurance. I ended up purchasing an insurance from them that was more than the cost of the entire rent.
Everything about Enterprise is great Triunfador long Vencedor you don't mind they are not located at the airport but just a bit north of the airport along the main highway.
It is a bait and switch. When we got to the rental kiosk, they wanted to charge us %50 more than the price check here for which we reserved the car. The car itself was not in great shape.
They cancel my reservation because my flight was delay, I called the company to let them now an they said I had to do a new reservation. I asked him to to Wait for me and he said i should call him when I arrived and he will take care of me.
They will try to extort you for more money at the counter for insurance using a hand written note. And make wild claims and get you to sign a bunch of forms and force you to put down a 2500 dollar deposit if you refuse to pay for their insurance. It’s a third rate rental car company. Never again